Privacy Policy Yotogel

1. Information We Collect

Yotogel collects your personal information for the purpose of delivering the best service, ensuring account security, and complying with applicable legal requirements. The data we collect falls under two main categories:

1.1 Information You Provide Directly

• Registration information: Full name, date of birth, email address, phone number, and password.
• Identity verification (KYC): A copy of your identity card, bank statement, or other supporting documents required to verify your identity.
• Financial information: Bank account details or payment methods used for deposits and withdrawals.
• Communications: Any messages, complaints, or enquiries you send to our support team.

1.2 Information Collected Automatically

• Technical data: Your IP address, browser type, operating system, and device language settings.
• Usage data: Pages visited, games played, session duration, and platform usage patterns.
• Cookie data: Information stored on your device to enable a smoother, more personalised user experience.
• Location data: General location data based on IP address for regional compliance purposes.

2. How We Use Your Information

Every piece of data collected is used responsibly and only for permitted purposes. Below is a summary of our data usage:

Data Type	Purpose of Use	Legal Basis
Registration information	Account creation and management	Contract performance
KYC Documents	Identity verification & AML compliance	Legal obligation
Financial information	Deposit & withdrawal processing	Contract performance
Usage data	Platform improvement & analytics	Legitimate interest
Email address	Service communications & promotions	User consent

3. Sharing Information With Third Parties

Yotogel does not sell or rent your personal information to anyone. However, under certain circumstances, we may need to share your data with the following parties:

• Payment processors: To enable deposit and withdrawal transactions to be processed securely through approved payment channels.
• Technical service providers: Companies that help us operate the platform, including server hosting, analytics, and cybersecurity support.
• Regulatory authorities: Where required by law, court order, or official investigation by the relevant authorities.
• Business partners: Only with your explicit consent, and subject to strict data protection agreements.

All third parties we work with are required to meet data security standards equal to or higher than those we apply ourselves.

4. Use of Cookies

Yotogel uses cookies to enhance the user experience on our platform. Cookies are small text files stored on your device when you visit our website. We use three main types of cookies:

• Essential cookies: Required for core platform functions such as login session verification and security. These cookies cannot be disabled.
• Performance cookies: Collect information on how you use the platform to help us improve the overall user experience.
• Optional cookies: Save your personal settings such as language, theme, and favourite game preferences for your convenience.

You can manage cookie settings through your web browser. However, disabling essential cookies may affect the functionality of the Yotogel platform.

5. Security & Data Protection

Yotogel invests seriously in cybersecurity infrastructure to protect your data. The protective measures we employ include:

• Data encryption in transit using 256-bit TLS/SSL protocols.
• Passwords are stored using irreversible hashing techniques.
• Continuous 24/7 system monitoring to detect suspicious activity.
• Data segregation between development, testing, and production environments.
• Periodic security audits by independent cybersecurity experts.
• Internal access controls based on the least privilege principle.

6. User Rights Over Personal Data

As a yotogel user, you have the following rights regarding your personal data:

• Right of access: Request a copy of all personal information we hold about you.
• Right to rectification: Request correction of inaccurate or outdated data.
• Right to deletion: Request deletion of your personal data under certain circumstances permitted by law.
• Right to restriction of processing: Request that we restrict how we process your data in certain circumstances.
• Right to withdraw consent: Withdraw consent previously given for data processing at any time.
• Right to complain: Lodge a complaint with the relevant data protection authority if you believe your rights have been violated.

To exercise any of the above rights, please contact the yotogel support team. We will process your request within the timeframe stipulated by applicable law.

7. Data Retention & Deletion

Yotogel retains your personal information only for as long as necessary for the purposes stated in this Privacy Policy, or as required by law. Upon account closure, your data will be retained for the minimum period mandated by financial compliance regulations and anti-money laundering (AML) laws, after which it will be securely deleted or anonymised.

8. Privacy Policy Amendments

Yotogel reserves the right to amend this Privacy Policy at any time. Any material changes will be communicated to you via in-platform notifications or email. The effective date of the latest amendment will always be displayed at the top of this page. Continued use of the platform after the effective date constitutes acceptance of the revised policy.